![]() ![]() Only products compatible with Maxon App will install and license through that program. ![]() You need to ensure you've installed the correct version of the product, then manually import the serial using the SerialFiller tool in this separate FAQ. If none of those steps help, or you need assistance, please contact support.Note: Legacy serial numbers do not automatically apply in Maxon App. re-run the xattr command and it should show that the quarantine flag is no longer present.remove the quarantine flag from the RGA Installer app bundle, using this command.among the attributes listed, you should see “”.Using Terminal, run this command on the RGA Installer app bundle.Newer versions of MacOS, such as Big Sur, have a stronger quarantine function for downloaded files. ![]() manager_v1.0.0_rgmanifest.xmlīypass Quarantine (Red Giant Application Manager Mac-only) In those folders, you will find manifest files dropped by the installer you should remove, with names like:Ĭom.redgiant.application-manager_v1.2.1_rgmanifest.xmlĬom.rvice_v1.2.1_rgmanifest.xmlĬom.rvice_v1.5.0_rgmanifest.xml Windows – C:\ProgramData\Red Giant\.rgdeploy\history Mac – /Users/Shared/Red Giant/.rgdeploy/history Create a brand new user account on your machine with admin permissions, and try reinstalling under that new account.Locate the following, right-click and run as admin:Ĭ:\Program Files\Red Giant\Services\uninstall-maxon-service.bat run the command sudo /Library/Application\ Support/Maxon/Tools/uninstall-maxon-service.shĬlose the installer.Head to Applications > Utilities > Terminal Run an uninstallation script, then try reinstalling:Ĭlose the installer.This force-closes any background service that might've been interrupting the installer. ![]()
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